Product FAQs

Does Henry Bucks Accept Online Returns?

Full Price Returns Policy

  • We will gladly accept the change of mind return or exchange of any full priced item purchase online within 30 days from purchase.

Sale Returns Policy

  • Items purchased on sale can only be returned for an exchange or credit note within 30 days, we do not accept change of mind refunds on sale items unless deemed faulty.

Our full returns policy can be viewed here.

How Long Will My Product Take To Arrive?

Henry Bucks strives to get orders dispatched within 7 business days depending on stock location.

All orders are sent via Australia Post.

Standard deliveries to metro areas take between 5-10 days and extra 1-3 days for regional areas.

Learn more about our shipping policy here.

What are *Online Only Products?

*Online only products means that the item is a drop ship product.

A drop ship product is a product that we do not keep in stock physically.

Unless otherwise notified, *online only orders will usually be dispatch within 7 business days and arrive within 14 business days.

You can learn more about our Drop Shipping products and delivery time frames here.